If you're a Dropshipper or a small business owner who uses PayPal to collect payments, you may have experienced having payments put on hold. This can be frustrating, especially if you're counting on that money to help run your business.
In this blog post, we'll discuss the following
- Why PayPal may put funds on hold
- What can you do to release those funds sooner?
- Add on: Dropshipping Tool For E-Commerce
Here is everything that you need to know.
Why does PayPal keep payments on hold?
PayPal is committed to providing a safe and secure platform for both buyers and sellers. To help ensure the security of the platform, PayPal may put payments on hold to cover all unwanted claims. This means that although the money belongs to you, PayPal will temporarily keep you from accessing it. This is to make sure that there is enough money in your account to resolve issues like chargebacks or disputes. Once the buyer has confirmed that they received the item they ordered in the condition that was advertised, the payment from the sales of your store will be released.
Reasons Why PayPal Might Put Your Payment On Hold:
- Your PayPal account has been deactivated.
- Your payment is not what we would typically expect, based on your selling pattern.
- PayPal found an unusual change in the selling price of a particular transaction.
- You're selling an item that customers may not be completely satisfied with.
- You are new to Selling.
Let's begin elaborating the reasons one by one
You are new to selling - As a new seller on Shopify, it's important to build up your buyer-seller credibility and the history of your valid transactions. Once you've established a successful transaction record, your status will change. This can help you become a top-rated seller, which comes with several benefits. For example, you'll be able to get better placement in search results, and you’ll earn customers’ loyalty.
If you haven't sold anything in a long time, as a Seller or engage in a dropshipping business you'll need to rebuild your credibility. This is similar to being a first-time seller. You'll need to establish yourself as a trustworthy seller. One way to do this is to by providing Valid Transaction details where your customers will be able to access their product shipment. You can also offer great customer service to build trust with buyers. If you take these steps, you'll be on your way to becoming a successful seller.
Received Various Customers Claims PayPal will automatically delay your payment the moment your account is at high risk. According to PayPal, the best way to remedy this is to work directly with the buyers to ensure that issues are resolved as quickly as possible.
To prevent complaints, be upfront about proving valid tracking information, shipping costs, item condition, and return policy. You can also set up a customer service message to let customers know if an extreme incident — like a natural disaster in your area — is preventing you from shipping on time. Simply letting customers know via customer service message can help to mitigate the situation.
If you're a Dropshipper that uses PayPal, it's important to be aware of the company's policies regarding suspicious activity. PayPal may flag an account for unusual activity if the account holder is selling a higher than normal volume of items, or if there is a distinct change in the type of items being sold. This can happen even if the seller is not doing anything wrong, so it's important to be aware of the possibility and to stay within the guidelines set by PayPal. If your account is flagged, you may be asked to provide additional information or documentation to prove that your activity is legitimate.
Selling or engaged in riskier items, it's important to be clear about the terms and conditions of the sale. Make sure you include all the relevant information in the listing, including any restrictions or limitations on the item. Be upfront about any potential risks involved in the purchase, so that buyers can make an informed decision. If you're selling tickets, for example, let buyers know if the tickets are non-refundable or if there are any restrictions on using them. If you're selling a travel package, be clear about what is included in the price and what, if anything, is not included. Informing your customers about the risks and limitations of the items you're selling, you'll build trust with buyers and create a more positive experience for everyone involved.
When will I be able to access my payment?
Assuming there are no issues with your order transaction or account, PayPal will release your funds within 21 days. This timeframe gives PayPal time to investigate and resolve any potential disputes or problems with the transaction. Once your funds are released, you'll be able to access them through your PayPal account.
What are the fastest ways to access my money?
If you're selling physical goods, you'll need to add tracking information to your PayPal transactions to have the funds released from the hold. PayPal uses shipping carriers to confirm delivery, and once the courier has confirmed delivery, the funds will be released from the hold. This process usually takes less than a minute.
Using automated solutions contributes a positive impact on your back-end process. Dropshipper trusted Paltrack a tool that bridges the gap between your Shopify store to your PayPal account by automating the submission of tracking information in real-time leaving you to have enough time to focus on other business aspects and save funds.
If you're using PayPal to ship your items, you can now print a shipping label directly from PayPal. This is a great way to save time and money, and it's also very convenient. PayPal will track your package and release the hold on funds one day after the courier confirms delivery. So if you're using PayPal to ship your items, be sure to print a shipping label and save yourself some time and money. Print a USPS or UPS shipping label via PayPal
If you've ordered a service or an intangible item like an e-book, you might be wondering when you'll receive your purchase. PayPal will release the funds to the seller in seven days.
How to prevent the delay of PayPal funds
If you've ever had an issue with your PayPal payment not being available, you're not alone. It's a pretty common problem for all sellers, especially neophytes. There are a few reasons why this might happen, and luckily, there are also a few things you can do to avoid it in the future.
If you're ever in a situation where your PayPal balance isn't available, the best thing to do are the following:
- Provide Valid Tracking Information. Always provide valid tracking information to ensure that your package can be properly tracked and delivered promptly. Recommended using automated tools to save you from human errors, time, and money.
- Post real and actual photos of the items you're selling. This will help prevent refunds, disputes, and chargebacks from buyers. Be sure to include detailed and accurate descriptions, and be transparent about shipping and handling times, costs, and methods. Process orders promptly, and pack items with care so that they arrive in good condition. Be clear on your return policy upfront.
- Customer service is one of the most important aspects of running a successful business. When your customers reach out to you, it’s important to do your best to communicate with them and help them resolve any issues they may be having. If you have a buyer dispute, work to resolve it as soon as possible. By providing excellent customer service, you’ll build a loyal customer base that will keep coming back to you for all their needs.
Along with these guides on Dropshippers to develop a positive relationship with PayPal as a payment gateway? We will also touch on the best tool used mostly by dropshippers.
There are a lot of different tools out there that can help with dropshipping, but the best one by far is DSers AliExpress Dropshipping. This tool makes it incredibly easy for dropshipper to find and source products from AliExpress, and it also provides a lot of great features and tools to help streamline the dropshipping process.
One of the best things about AliExpress Dropshipping is that it offers a built-in product sourcing tool. This tool allows you to quickly and easily find products that are available on AliExpress, and it also provides a lot of great filtering options to help you find the perfect products for your store.
Overall, DSers offers a lot of great features and tools to help make the dropshipping process easier, and it also provides a lot of great products to choose from. If you're looking for a dropshipping tool, then recommend using DSers as a solution.
Let us know your thoughts. As an online entrepreneur, what are your ways to keep a good relationship with your payment provider(s), and what tools you are using to make your dropshipping business run smoothly?